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Evaluation of health and social services and their economy in the Slatinné lázně Třeboň s.r.o. after the Merger
BLAŽKOVÁ, Eva
The aim of the diploma thesis is an evaluation of restructuring of two spa companies, concretely a fusion of Aurora Spa s.r.o. and Berta Spa Trebon, s.r.o. into a single company Spa Trebon, s.r.o., from the point of view of an evaluation both of provided health and social services and economy, organising and management. Simultaneously, the aim was to introduce the clients´ opinions on the presented issue, that is the opinions on implemented changes. The thesis is divided into a theoretical part and a practical part. The theoretical part is focused on an introduction into the issue, characteristics of Trebon area, position of the spa rehabilitative care in the framework of provided health services system, the fusion and aims theory in the project of restructuring the fused spa companies itself. The processing is based on secondary data. The practical part of the diploma thesis is based on the data from Spa Trebon, s.r.o. The fusion itself was implemented 1.1.2017. Therefore the analysis used the data before the fusion, that is 2015-2016, as well as after the fusion, that is 2017, 2018, and partially 2019. These are concrete statistic data focused on an observance of the spa performances, clients amount, their structure according to the used services or an average length of the clients´ stay. Furthermore, economic data describing the company performances were used, which are available from free sources - AskNow system and the spa information system Open Spa. For the fusion evaluation also a quantitative and qualitative research was used, focused on obtaining an insight into a social reality through a questionnaire construction. The obtained data were recorded by a descriptive statistics (tables, charts). The results and conclusions reveal that the fusion was useful for example from the point of view of the growth of the clients amount. Likewise the clients, in the framework of their repeated therapeutic stays, they evaluated the implemented fusion positively. However the key conclusion lies in results of economy itself which proved the rightfulness of the implemented fusion in the field of economy. The results of the thesis might be useful for planning the further strategic development of the spa company.
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